Conclusion

Chili’s is an international food franchise that originally made its mark in Dallas, Texas. It is a dine-in Tex-Mex style restaurant, which allows the customers to eat good food at reasonable prices. Chili’s cost differentiation strategy helps them gain the competitive advantage by having low costs and different products than its competitors. The main reason that Chili’s franchise is so efficient is its information system. The Aloha system is really what makes the business run so well because there is a constant stream of information transferred between the floor staff and the cook line backstage.  With the help of the Aloha system Chili’s will continue to be a thriving business in the restaurant industry.

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